Healthcare Congress
Global Healthcare Communications Agency (Name Redacted) · Conference · Europe (Client Confidential)

What the client needed
A leading healthcare communications agency required a trusted partner to deliver the audiovisual production and compliance management for a multi-day medical congress on behalf of a pharmaceutical client. The project involved multiple stakeholder groups, stringent industry regulations, and the need to ensure all presentations, videos, and congress materials met compliance requirements before being shown to healthcare professionals.
The agency needed a solution that combined technical AV delivery with specialist pharmaceutical compliance expertise.
What had to be solved fast
Medical congresses operate under strict regulatory requirements. Every presentation, video, animation, and digital asset had to be reviewed, tracked, and approved before being displayed.
The client faced several challenges:
- Managing multiple speaker presentations arriving close to the event date.
- Ensuring all content complied with pharmaceutical industry regulations.
- Coordinating approvals across medical, legal, and compliance teams.
- Delivering a seamless live congress experience without delays.
- Maintaining version control across hundreds of presentation updates.
The risk of non-compliant content being displayed could have resulted in reputational damage and regulatory issues.
How RAPID AV delivered
Clinic Live deployed its specialist congress compliance team alongside RAPID AV's event production experts to create a fully managed content governance and AV delivery process.
A centralised workflow was established to:
- Receive and track all presentation submissions.
- Coordinate compliance reviews and approvals.
- Manage version control and speaker updates.
- Prepare compliant content for live delivery.
- Deliver full audio visual production throughout the congress.
The integrated approach ensured every presentation shown on screen had passed the required approval process while maintaining a seamless delegate experience.
Presentation management and speaker support. Pharmaceutical compliance coordination. Content approval workflow management. Version control and audit trail tracking. Main plenary AV production. Breakout room audiovisual support. Presentation cueing and show calling. Video playback management. Speaker ready room support. Onsite technical crew and project management. Post-event content delivery and reporting.
24 Days
Commercial outcome
From project mobilisation to congress delivery, the combined Clinic Live and RAPID AV teams established the compliance workflow, onboarded stakeholders, managed presentation submissions, and prepared all approved content for live delivery.
- 100% of presented content passed through the compliance approval process.
- Multiple congress sessions delivered successfully across the event.
- Zero compliance-related presentation incidents.
- Seamless speaker experience with managed content updates.
- Improved visibility for agency and client stakeholders throughout the approval process.
- Successful delivery to healthcare professional audiences.

